Small businesses in Australia are struggling with the increasing cost of parcel delivery services. Larger competitors can often offer free postage while smaller companies must pay large amounts, even for smaller packages. The Australia Post provides a discount for larger businesses that send a large volume of parcel mail. Ombudsman Kate Carnell is exploring parcel solutions so that smaller businesses can get a break on parcel costs and compete more equally with their bigger competitors. A buying collective may become one solution in the near future.
Key Takeaways:
- Australian small businesses are struggling to compete with big businesses regarding shipping
- The Australian Post gives big businesses discounts to ship while charging small businesses quite a bit more.
- Kate Carnell is looking into several options to try to make all businesses equal when it comes to shipping
““Concerns have been raised with me by small-business operators regarding their capacity to compete with big business when it comes to online sales,” Carnell said. “One of the biggest barriers that small businesses face online is the cost of sending parcels.”
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