Small businesses are under threat from delivery services. The major supermarket chains are in charge of the delivery services. It is hurting small business and a lot of people are in trouble because of this. The landscape is changing as millennials are taking over and that means things are going to be shaken up in the coming years. People are more interested in instant gratification now and that is reflected in the business world. It will be interesting to see how this turns out.
- A small grocery store manager indicates that there is a decrease in sales by thousands since more convenience offers from larger chain stores are offered.
- These conveniences are allowing those with minimal time have a more pleasant experience while grocery shopping.
- The question then becomes how to adhere to the growing demand of instant gratification needs of the customer.
“Small businesses in regional Queensland are under serious threat from grocery delivery services operated by the major supermarket chains, demonstrating the principle that ‘convenience is king’”