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What is Five Nines and Why Do You Need to Consider it When Seeking a Phone Service Provider?

What is Five Nines and Why Do You Need to Consider it When Seeking a Phone Service Provider?

July 28, 2019 By James L Leave a Comment

Five nines is a phrase which has to do with cloud service providers and uptime. This is important for business people who use their phones to work and they should make sure their carriers provide this. It is essential that clients and partners be able to reach the entrepreneur, and for this to be the case the carrier needs to provide over 99% of uptime. Downtime can cost tens or even hundreds of thousands of dollars in lost business. Make sure your provider can answer questions about uptime, data centers, scalability, and network architecture. Make sure they provide services such as automated call rerouting and mobile calling options from softphones, and make sure there is a strong service agreement in place before choosing a provider.

Key Takeaways:

  • When cloud providers want a term to use to label cloud uptime and disruptions in service they use the term Five Nines.
  • Having a good service uptime for the cloud services and the phones is very important to businesses and they need to make sure their providers can provide it.
  • In a business, it is essential that partners, customers, and representatives be able to call and reach the business because they depend on it.

“So, you need to find a service provider to keep your phones up and running so your business can do the same.”

Read more: https://smallbiztrends.com/2019/06/five-nines-uptime.html

Related posts:

  1. Four questions for your EFTPOS provider
  2. Look before you leap: picking a cloud provider – DynamicBusiness
  3. Vodafone extends prepaid mobile phone credit
  4. Vodafone extends prepaid mobile phone credit

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