If you have a small business then you know how important each and every sale is for you and your business. There is a missing link that is costing small business many, many sales. Sometimes these sales could make the difference between making it and breaking it. One thing that is costing small business is ignoring people on social media and online. You need to make sure to respond in a fast manner and be kind, polite, and efficient.
Read more: The missing link costing small-business retailers millions in lost sales
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