In recent years, retailers and electronics resellers have increasingly partnered up with various mobile phone service providers as a means of providing added value and benefits to their customers and … [Read more...]
How SMEs can leverage mobile for customer engagement
Mobile devices are being used more in business these days. Technology available these days has made it possible for small businesses to connect more quickly with customers allowing them to offer … [Read more...]
Don’t get stuck in the experience gap
In a survey of 450 customer and employee decision makers we discovered that many businesses are still unable to convey the full ideal of the experiences they provide. The customer experience is … [Read more...]
From the kitchen sink to the world stage
With help from the Australian Government's Entrepreneurs' Programme this family of yoga teachers took a business that started in their kitchen sink to a multi million dollar enterprise. Through … [Read more...]
Bill to increase franchisor compliance risk
The Fair Work Amendment Bill is currently under debate in the senate and aims to protect vulnerable workers by punishing wrongful book keeping as well as penalizing businesses providing subliminal … [Read more...]
Crowdfunding – a cautionary tale
An urgent call for caution in the risky realm of crowdfunding. A clear warning should be given to startups; plan ahead. Many crowdfunded companies fail in very short timespans due to simple failure to … [Read more...]
Addressing the small stuff key to sole operator success
Working for yourself is the dream of many people, having unlimited amount of potential for success as well as a autonomy is appealing for many. Being self-employed however, has some challenges. Here … [Read more...]
Does Business Coaching Work?
Professional athletes use coaches, why not business owners, too. If you own your own business why wouldn't you need someone who can help show the overall picture, and provide the necessary guidance? … [Read more...]
Determine your shoplifting figures
When you are determining your shoplifting figures, it is important to know your stock theft. There is a certain method that will help you out a lot. The method will tell you how to determine your … [Read more...]
Payment times improve but more needs to be done
Payment times have improved quite a lot but more still needs to be done. On average, 63.8 percent of Australian businesses paid their bills right on time. But, just 12 percent of ASX-listed companies … [Read more...]
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