It's natural, especially when money is involved, to want reassurance. Many business owners will look to similar operations and compare the one to the other, hoping to find things they can use to know … [Read more...]
What tech start-ups need to know about exporting
Technology companies may find it easy to export their services and go global with information based operations, but that same ease of portability also makes it simple for competitors to muscle in on … [Read more...]
Microsoft Scam Alert
Scammers are always looking for an angle, any angle, to get access and wreak their nefarious deeds on your computer systems. Flashing Microsoft's name has been a favorite since the mid 90s, and today … [Read more...]
What startups in Australia are thinking…
When considering founding a startup in Australia, it pays to be persistent. Many people find the journey to success isolating and challenging, particularly at first. However, there is a wide range of … [Read more...]
Christmas warning for SMEs ahead of annual slowdown
SMEs around Austrlia should grow next year. However, there is an expected slowdown to occur during the Christmas holiday. Companies need to plan for this. Christmas is a dangerous time for SMEs as … [Read more...]
Top Practices for Prioritizing Project Work for Your Team
Project managers need to be able to handle multiple interruptions or changes as the project goes along. Scheduling project tasks goes a long way in prioritizing to better work around change but it's … [Read more...]
Expert Opinion: Top 3 Customer Support Trends to look for in 2018
Customer service is continuing to be the prime way businesses can impact sales. Customers have an ever higher expectation of individualized experience and with new tech like bot chats and personalized … [Read more...]
Want to start a business? Find your tribe first
Small and start up businesses need all the support they can get. It's going to come from people more often than cash flow. Finding your tribe is an important step in growing your business venture. … [Read more...]
Improving customer service by making it personal for workers
This article gives the statistics on customer serve within the work place. IT tells the 88% of customer service is positive in which 80% of that number is due to the employee gang out of their way for … [Read more...]
What is innovation?
Business blogger, Roger La Salle, makes a compelling case for the point that the oft-used term innovation, while potentially a complex, academic principal, is ever so, much simpler in the world of … [Read more...]
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