Roy Morgan has named ALDI Australia as the Supermarket of the Year in the 2016 Customer Satisfaction Awards. The yearly Customer Satisfaction Awards depend on 12 months of information from Roy Morgans Consumer Single Source study, and also Roy Morgans Business Single Source study. The Customer Satisfaction Awards oblige retailers to have a specimen of no less than 100 clients from Roy Morgans Single Source review, who that have utilized the items or administration of that association in any given moving period.
Key Takeaways:
- The market research company Roy Morgan has named ALDI Australia as the Supermarket of the Year in their 2016 Customer Satisfaction Awards.
- This recent win marks the fourth time the chain has been recognized by Roy Morgan since the establishment of the Customer Satisfaction Awards in 2011.
- The annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source survey, as well as Roy Morgan’s Business Single Source survey.
“Our consistently low prices do not have to equal low quality or poor service. In fact, we show that it can mean the opposite”
http://c-store.com.au/2017/02/28/aldi-tops-customer-satisfaction-awards/
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