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Top Practices for Prioritizing Project Work for Your Team

December 15, 2017 By James L Leave a Comment

Project managers need to be able to handle multiple interruptions or changes as the project goes along. Scheduling project tasks goes a long way in prioritizing to better work around change but it's … [Read more...]

Filed Under: News

Expert Opinion: Top 3 Customer Support Trends to look for in 2018

December 15, 2017 By James L Leave a Comment

Customer service is continuing to be the prime way businesses can impact sales. Customers have an ever higher expectation of individualized experience and with new tech like bot chats and personalized … [Read more...]

Filed Under: News

What is innovation?

December 14, 2017 By James L Leave a Comment

Business blogger, Roger La Salle, makes a compelling case for the point that the oft-used term innovation, while potentially a complex, academic principal, is ever so, much simpler in the world of … [Read more...]

Filed Under: News

Marketing discounts

December 14, 2017 By James L Leave a Comment

This article discusses a couple ways businesses drum up their sales. The examples used are percentage discounts and dollars off. The article goes into detail of the two separate examples and even … [Read more...]

Filed Under: News

Inquiry on accessibility of justice for small business launched

December 13, 2017 By James L Leave a Comment

In Australia, small businesses have limited options for seeking justice and resolution in disputes. The ombudsman for Australian Small Business and Family Enterprise, Kate Carnell, is investigating … [Read more...]

Filed Under: News

Is the “Silly Season” silly for business owners?

December 13, 2017 By James L Leave a Comment

This article focuses on the statistics of business around the end of the year It tells the reader how the end of the year is typically a slow time of rbusiness owners. Although that may be true, it … [Read more...]

Filed Under: News

Small Business Ombudsman welcomes Royal Commission

December 12, 2017 By James L Leave a Comment

Since the global economic crisis of 2008, banks have been particularly harsh with terms and treatment offered to small businesses. A new Ombudsman, Kate Carnell, is hoping to effect changes in the … [Read more...]

Filed Under: News

One million Australian employees exposed to wage theft

December 12, 2017 By James L Leave a Comment

It seems that many Australians are being cheated of their wages. Many employers in Australia are paying their workers less than the minimum wage. Some are even paying their workers in cash to avoid … [Read more...]

Filed Under: News

Peak industry body welcomes small business payments ruling

December 11, 2017 By James L Leave a Comment

Australia's government has recently changed regulations covering how it handles payments to small and medium businesses. The new rules require all departments of the government must make payment on … [Read more...]

Filed Under: News

How SMEs can avoid post-Christmas cashflow blues

December 11, 2017 By James L Leave a Comment

So many small businesses, especially those that are customer facing and will be expecting a holiday spike in sales, see Christmas dreams turn into a nightmare as they wait for the money to roll in. … [Read more...]

Filed Under: News

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